Last updated: 03 December 2025
This Accessibility Statement applies to the website www.sign8.eu operated by SIGN8 GmbH.
As a Trust Service Provider, SIGN8 is committed to ensuring that its digital services are accessible in compliance with the Disability Equality Act (BGG), the Barrier-Free Information Technology Ordinance (BITV 2.0), and EU Directive 2016/2102. The accessibility evaluation is based on an internal self-assessment supplemented by supporting testing tools.
The website is currently partially accessible. As part of our ongoing development efforts, we improve existing systems and provide new content in the most accessible way possible.
Non-accessible content:
- The technical assignment of navigation elements is not clearly defined in some areas, which may prevent screen readers from correctly interpreting the menu structure.
- Some links lack clearly identifiable link text, which means that users relying on screen readers may not always be able to determine the link destination.
- Some interactive elements are nested within each other, which makes navigation difficult for screen reader users.
- In some recorded videos with audio, subtitles are missing, resulting in certain content not being accessible to all users.
- Some videos lack sufficiently descriptive text alternatives, which means the content cannot always be clearly interpreted by screen reader users.
Accessibility feedback
If you encounter any accessibility issues, please contact us:
Email: customerservice@sign8.eu
We are happy to provide required content in an accessible alternative format whenever possible.
Dispute resolution procedure
Should you be dissatisfied with our response, you may refer the matter to the independent conciliation body in accordance with § 16 BGG:
Conciliation Body according to the German Disability Equality Act (BGG):
Mauerstraße 53
10117 Berlin
Phone: +49 (0)30 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de